think_on_your_feet

Think on Your Feet®

The internationally acclaimed workshop that actually trains you to think on your feet

Contact Course Expert

Angela Shing >>

Tel | WhatsApp +852 61932231

Email angela@insideout.hk

Program

Administration

For Whom: Staff and managers who need to communicate with colleagues and clients effectively, and present ideas with an impact in meetings or to a large audience.
Duration: 1 day, 1.5 days or 2 days
Course Content: Please read the 2-day workshop content below.

Program

Objectives

By applying the skills learned, participants will be able to:

  • Structure ideas simply and persuasively
  • Flesh-out ideas with memorable examples
  • Target listeners’ core concerns
  • Simplify complex information
  • Avoid information overload — condense your thoughts
  • Get to the point and be remembered
  • Handle objections positively
  • Answer questions quickly and coherently
  • Deal with hostile situations and emotional issues

2-Day

Workshop Content

Getting to the Point & Being Remembered
  • Techniques to package persuasion
  • Structuring ideas simply and clearly
  • Speaking in different situations: one-on-one, on the phone, in meetings, informal presentations
Presenting Your Ideas
  • Using three-part plans to display analysis
  • Helping your listener understand by placing your ideas into a simple, unifying structure
  • Relying on structured reasoning to answer questions quickly
Using Handy Fall-Back Techniques When You’re Caught Off Guard
  • Making sense out of a mass of facts
  • Explaining step-by-step processes
Handling Questions Quickly, Clearly and Persuasively
  • Following the “Rule of Threes”
  • Creating logical pegs to hang your thoughts on
  • Announcing & Recapping
Using “Visual” Pegs as Your Structure
  • Achieving impact
  • Supporting large or complex topics
  • Adding depth to your message
Avoiding Common Communication Traps
  • Keeping on track
  • Avoiding information overload
  • Addressing your listener’s core concerns
Dividing Information into Facets, Aspects or Perspectives
  • Achieving objectivity
  • Expressing thoughtfulness
  • Addressing issues from different viewpoints
Bridging from Question to Answer
  • Buying time
  • Answering the right question
  • Handling objections and tough questions positively
  • Listening for clarity and impact
Expanding or Focusing Your Listener’s Perspective
  • Moving from detail to big picture, or vice versa
  • Handling sensitive or confidential information
  • Countering sweeping generalizations
Moving Two Opposing Viewpoints to a Middle Ground
  • Negotiating a win-win outcome
  • Dealing with controversial topics
  • Moving to action
Selling the Benefits of Your Ideas, Products, Services
  • Presenting benefits, not features
  • Showing advantages to your listener
  • Employing the “So what?” test
Illustrating Your Ideas
  • Using examples to increase understanding & recall
  • Developing ideas through the use of opposites
  • Explaining an idea by cause & effect