Project a professional image and create a favorable impression when interacting with internal and external customers, through proper business grooming and social etiquette.
- 3 principles about business grooming.
- Business attire and smart casual wear for men and women.
- Interacting with proper manners and body language.
- Greetings and appropriate handshakes.
- Making proper introductions of others.
- Exchanging business cards.
- 3 ways to open a conversation with small talk.