Professional Manners

 

OBJECTIVES

Project a professional image and create a favorable impression when interacting with internal and external customers, through proper business grooming and social etiquette.

 

OUTLINE

  • 3 principles about business grooming.
  • Business attire and smart casual wear for men and women.
  • Interacting with proper manners and body language.
  • Greetings and appropriate handshakes.
  • Making proper introductions of others.
  • Exchanging business cards.
  • 3 ways to open a conversation with small talk.