Gaining Influence

 

OBJECTIVES

In our daily work, we need to influence others and sell our ideas and recommendation. This workshop presents the practical skills to influence internal/external customers through a think-win-win mindset, 6 ethical influencing powers, and a 4-step process

 

OUTLINE

  • A think-win-win mindset for interacting with internal/external customers and maintaining relationship credibility
  • 6 ethical influencing powers to increase credibility and sell your ideas:

Reciprocation

Liking

Consistency

Scarcity

Authority

Consensus

  • 4 essential steps to influence others